How to Automate Invoice Reminders and Get Paid Faster

Quick Answer: To automate invoice reminders, turn on automatic reminders in your invoicing tool — QuickBooks, Stripe, or GoHighLevel — and set a schedule: a friendly reminder 3 days before the due date, one on the due date, and follow-ups at 7 and 14 days past due. Each reminder includes a payment link, so clients pay in one click.
Key Takeaways
- Reminders send themselves on a schedule you set once — late payments stop depending on your memory.
- QuickBooks, Stripe, and GoHighLevel have built-in reminders; most small businesses need no extra tool.
- A 4-touch schedule (3 days before due, on the due date, 7 and 14 days late) fits most US small businesses.
- Every reminder needs a payment link, invoice number, amount due, and due date.
- Automation handles the routine 90%; call personally about large or overdue invoices.
Late payments are one of the most common cash flow problems for small businesses in the US. You finish the work, send the invoice, and then wait — while rent, payroll, and software bills do not wait. The fix is not angrier emails; it is a simple automated reminder system that follows up for you, politely and on time.
What Is an Automated Invoice Reminder?
An automated invoice reminder is an email or text your invoicing software sends on its own when an invoice approaches or passes its due date. You set the timing and message once, and the system sends each reminder at the right moment — no manual follow-up needed.
Most modern invoicing tools already include this: QuickBooks Online calls it automatic payment reminders, Stripe configures customer emails at stages of the invoice lifecycle, and GoHighLevel builds the same sequence as a workflow that watches invoice status.
Why Do Small Businesses Struggle to Get Paid on Time?
Most late payments are not disputes — they are forgetfulness, confusion, or friction. Invoices get buried, and a reminder at the right moment solves that. Paying is often harder than it should be: if a client must reply to your email or mail a check, they will put it off, and a payment link removes that excuse. Owners also avoid chasing payments because it feels uncomfortable; automation solves that too, because the system sends the reminder, not you.
How Do You Automate Invoice Reminders in QuickBooks?
QuickBooks Online has automatic payment reminders built in, and setup takes about ten minutes.
- Open Settings, then Account and Settings, and find Reminders under the Sales tab.
- Turn on automatic invoice reminders for the company file.
- Set your schedule: 3 days before the due date, on the due date, and 7 days after.
- Write your messages — friendly, with invoice number, amount due, due date, and payment link.
- Turn on online payments so the reminder email includes a “Pay Now” button.
- Send a test invoice to yourself and confirm the reminder arrives and the link works.
Note: QuickBooks sends reminders from your account email, so make sure clients recognize it. See the QuickBooks invoicing resource center for more guidance.
How Do You Automate Invoice Reminders in Stripe?
Stripe handles invoicing around an invoice lifecycle, and you can configure emails at each stage — when an invoice is finalized or a payment fails, for example.
- Open your Stripe Dashboard, go to Settings, then Billing, and find the email settings for invoices.
- Enable customer emails for finalized invoices and failed payments.
- Set payment terms on each invoice. Net 15 or Net 30 are standard for US service businesses.
- Enable automatic charging for repeat clients. With a saved payment method, Stripe charges the invoice when it finalizes, and retries failed payments on a schedule you set.
Stripe’s docs explain the full lifecycle — draft, open, paid, void, and uncollectible. See Stripe’s guide to how invoicing works.
How Do You Automate Invoice Reminders in GoHighLevel?
GoHighLevel is the most flexible of the three because reminders are workflows, not a fixed setting — you can combine email and SMS and stop the sequence the moment payment arrives.
- Connect your payment setup first, so invoices and payment links work before you build reminders around them.
- Create a workflow named “Invoice Reminders.” Use an invoice-created or invoice-due trigger so every new invoice enters automatically.
- Add a wait step, a message, and a payment check. Email 3 days before the due date; if paid, the contact exits, and if not, due-date, 7-day, and 14-day follow-ups continue, mixing SMS with email.
- Add a final step for very overdue invoices: at 30 days past due, stop the automation and create a task for a personal phone call.
This is the same thinking behind lead follow-up automation in GoHighLevel — a trigger, a wait, a message, and an exit condition. If you are still deciding on your CRM, my guide to what GoHighLevel is explains it.
What Should Your Invoice Reminder Schedule Look Like?
Four touches cover almost every situation — more feels like harassment, fewer leaves money on the table. Here is the schedule I recommend:
| When | Channel | Tone |
|---|---|---|
| 3 days before due date | Friendly heads-up | |
| On the due date | Polite and direct | |
| 7 days past due | Email + SMS | Firm but friendly |
| 14 days past due | Email + SMS | Urgent, offer a call |
| 30 days past due | Phone call | Personal, not automated |
Adjust it to your clients — a retainer client who always pays on the 1st needs one heads-up, while a new client with a $5,000 invoice deserves the full sequence. The point is consistency.
What Should an Invoice Reminder Email Say?
Keep every reminder short. Clients should be able to pay within 30 seconds of opening it. Two templates to adapt:
Before the due date: “Hi Sarah, a quick heads-up that invoice #1042 for $1,200 is due on Friday, November 14. You can pay here: [payment link]. Thanks so much!” 14 days past due: “Hi Sarah, invoice #1042 is now two weeks overdue. You can pay here: [payment link], or reply and we can sort it out together.”
Every message needs the same ingredients: invoice number, amount, due date, payment link, and a polite assumption that the delay is an accident. Never threaten, and never make the client hunt for the amount or the link.
What Mistakes Should You Avoid When Automating Invoice Reminders?
Sending reminders for paid invoices is the most embarrassing error in invoicing — test your payment-status condition before turning the automation on. Reminding too often feels like spam, so stick to the four-touch schedule, and do not use the same message every time; escalate the tone gradually.
Hiding the payment link costs you money — put it near the top and repeat it at the bottom. And do not automate the hard cases: at 30 days past due, stop the emails and pick up the phone.
A Real Example: A Bookkeeping Client Who Stopped Chasing Payments
A small bookkeeping firm in Texas with about 40 monthly clients spent two afternoons a month emailing clients about overdue invoices, with around 10 past due at any given time. The owner set up automatic reminders in QuickBooks — before the due date, on the due date, and a week later — each with a payment link. Within two months, past-due invoices dropped by more than half. My list of business tasks to automate first puts invoicing follow-up near the top for exactly this reason.
Frequently Asked Questions
How many invoice reminders should I send?
Four: 3 days before the due date, on the due date, 7 days past due, and 14 days past due. After 30 days, call personally.
Is it rude to send automated invoice reminders?
No — clients expect reminders, and most are grateful. A polite reminder with a payment link is a service, not an insult.
Can I automate invoice reminders without QuickBooks or Stripe?
Yes. GoHighLevel workflows send reminders by email and SMS, and Zapier or Make can connect almost any invoicing app to your email — as long as the tool knows the invoice status.
Should invoice reminders go by email or text message?
Email for the first two reminders, SMS for the later ones. Texts get opened faster, so they work for overdue invoices.
What do I do if a client still does not pay after all the reminders?
Call them personally and ask if there is a problem with the invoice or payment method. If it is large and unpaid after 60 to 90 days, consider collections or small claims court.
Conclusion
Automated invoice reminders are one of the simplest and most valuable workflow automations a small business can set up. Pick your tool — QuickBooks, Stripe, or GoHighLevel — set the four-touch schedule, write polite messages with a payment link in each one, and test it before you turn it on.
Want help setting up invoice reminders in your business? Get in touch and I will build the workflow for you.
Sources: Stripe — How invoicing works; QuickBooks — Invoicing resource center. Author: Muhammad Fahad Hussain. Published: 2026-11-08.